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Biden Administration and USDOT Crack Down on “Junk Fees” with Three Major Airlines Committing to Guaranteeing Parents Can Sit with Children Without Extra Fees.

Image courtesy of media.cnn.com

Key takeaways:

  • American Airlines, Alaska Airlines, and Frontier Airlines have committed to guaranteeing that parents can sit with their children without paying extra fees.
  • The USDOT has created a dashboard to help families determine which airlines offer this guarantee and which ones could charge extra.
  • The USDOT is committed to providing customers with the best possible experience and is working to ensure that families can travel together without having to worry about extra fees.

The Biden Administration and the U.S. Department of Transportation (USDOT) have been pushing airlines to improve their customer service, and three major airlines have responded. American Airlines, Alaska Airlines, and Frontier Airlines have all committed to guaranteeing that parents can sit with their children without paying extra fees.

The USDOT has created a new dashboard to help families determine which airlines offer this guarantee and which ones could charge extra. The dashboard highlights which airlines seat families with young children together at no extra cost, and those airlines that could force families to pay extra.

The move is part of the Biden Administration’s efforts to crack down on so-called “junk fees” that can drive up costs far beyond what is advertised. Junk fees are a big money generator for airlines, hotels and other industries, and the USDOT hopes that by eliminating these fees, customers will have a better experience.

The three airlines have committed to writing the guarantee into their customer service plans, and the USDOT is hopeful that other airlines will follow suit. The dashboard is available to the public and will be updated as more airlines make changes to their policies.

The USDOT is committed to providing customers with the best possible experience and is working to ensure that families can travel together without having to worry about extra fees. The new dashboard is a step in the right direction and will help customers make informed decisions when booking their flights.

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