Key takeaways:
- Keith Stonehouse unknowingly let his 6-year-old son order $1,000 worth of food from Grubhub.
- Grubhub has offered to waive the bill and is considering featuring the family in an ad campaign.
- The Stonehouse family hopes their story will help raise awareness of the potential dangers of online ordering.
A Macomb County family was left with a hefty bill after their 6-year-old son ordered a virtual smorgasbord of food from several restaurants last weekend. Keith Stonehouse said he let his son, Mason, use his cellphone to play a game before bed, not realizing that the boy was ordering food from Grubhub.
The food started piling up quickly at the Detroit-area home Saturday night, with delivery people ringing the doorbell and leaving food. Mason had ordered $1,000 worth of food, leaving his father with a hefty bill.
Mason’s mother, Kristin Stonehouse, said Grubhub has reached out to the family and is considering featuring the family in an ad campaign. The company has also offered to waive the bill, which the family has accepted.
The Stonehouse family is not alone in this experience. Many parents have had similar experiences with their children ordering food online without their knowledge. It is important for parents to be aware of their children’s online activities and to take steps to ensure their safety.
Grubhub has not commented on the incident, but the Stonehouse family is hoping their story will help raise awareness of the potential dangers of online ordering. They are also grateful for the kindness and understanding shown by Grubhub in waiving the bill.
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